1. Introduction
Welcome to ConnectCareHero's privacy policy. At ConnectCareHero, we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we handle your personal data, your privacy rights, and how the law protects you.
2. About ConnectCareHero
ConnectCareHero is a digital engagement platform. Our primary focus is tracking the social wellness and participation of communities and their older adult residents. Importantly, we do not hold or process any Personal Health Information (PHI). The engagement data we gather is solely used to enhance our systems, ensuring improved speeds and overall better customer experiences.
3. Important Information and Who We Are
Purpose of This Privacy PolicyThis policy aims to provide information on how ConnectCareHero collects and processes your personal data when you use our platform.
Contact Details
Our full details are:
Full Name of Legal Entity: ConnectCareHero
Email Address: info@connectcarehero.com
Postal Address: 4753 N Broadway, Chicago, IL, 60640
4. Data We Collect About You
We may collect, use, store, and transfer different types of personal data about you which we have grouped as follows:
Identity Data includes first name, last name, username, or similar identifier.
Contact Data includes billing address, delivery address, email address, and telephone numbers.
Technical Data includes IP address, your login data, browser type and version, time zone setting, and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our platform.
5. How We Use Your Personal Data
We will only use your personal data when legally permitted. Most commonly, we will use your personal data:
• To register you as a new customer.
• To process and deliver your order.
• To manage our relationship with you.
• To enhance our systems for improved speed and customer experience, as detailed in section 2.
6. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We also limit access to your personal data to those employees who have a business need to know.
7. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for.
8. Your Legal Rights
Under certain circumstances, you have rights under data protection laws regarding your personal data. These include the right to:
• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to the processing of your personal data.
9. Third-Party Links
Our platform may include links to third-party websites. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
10. Cookies
You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our platform may become inaccessible or not function properly.
11. Changes to This Privacy Policy
We may update this privacy policy from time to time in response to changing legal, technical, or business developments. We will obtain your consent to any material privacy policy changes if and where this is required by applicable data protection laws.
12. Contact Us
If you have any questions or concerns about this privacy policy or our use of your personal data, please contact us using the details provided in section 3.
